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Navigation Medical Center and SPA

3003 Navigation Boulevard
Houston TX 77003-1239
Phone: 713.223.4466 Fax: 713.223.1571
Internet: www.navigationmedical.com
E-mail: info@navigationmedical.com

Regular Business Hours:

Monday to Thursday 8:00 AM to 5:00 PM
Fridays 8:00 AM to 2:30 PM

Extended Care Business Hours:

Monday to Thusday 7:30 AM to 8:00 AM
Friday 7:00 AM to 8:00 AM
Saturday 8:00 AM to 12:00 M

Office Policies

Registration

First time patient must register in the office using our electronic registration device. Process should not take more than 10-15 minutes. We also encourage our patients the option to fill out registration form in advance and send it through fax to 713.223.1571 or via email to info@navigationmedical.com, this will give us the option to enter your information into the system and verify your insurance benefits ahead of your arrival time. However, you still have to register at the front desk using our electronic registraion device. Please click here to download the PDF registration form.

Appointments

We work by appointments preferably. To schedule an appointment please call at 713.223.4466, we will provide an appointment within the next 24 hours. Walk-ins are welcome. We offer at least 10 walk-in visits in the Morning and 10 walk-in visits in the Afternoon. Also, we offer extended care business hours everyday from 7:00 AM to 8:00 AM and on Saturdays from 8:00AM to 12:30PM

After Hours

If you need to get in contact with the office, you will have several options: 1. You may use the Contact us communication form. 2. You may write an email directly with the person you wish to reach. 3. You may call our office at 713.223.4466 to leave a message on the general voicemail (option 1 in the pre-recorded message), you will be called back within the next 24 business hours. 4. You may call our office at 713.223.4466 to speak with a live representative (option 0 in the pre-recorded message). Representative you assist in regard to your request.

Appointment Reminder and Confirmation

We will make a courtesy call to you 12-24 hours in advance of your appointment time as a reminder and confirmation. We do ask, however, that you assume all responsibility for remembering your reservation. If you do not show for your appointment, you may be responsible for a no-show fee. Please see our cancellation policy for details.

RX Refills

In order to better serve you, we request 48 hours advance notice for medication refills. For faster processing ask you pharmacy to send the refill request electronically (preferred) or fax. An appointment may be required before the physician will authorize the refill. For expidited request processing, please call directly to our office at 713.223.4466

Check-In Procedures

We ask patients to bring their insurance information, identification cards, and a list of all current medications or actual medications. Please arrive at least 15 minutes prior to your appointment in order to complete the necessary forms. Patient younger than 18 years old must be accompanied by parents, legal guardians, or authorized people.

Insurance Information

We accept a wide variety of medical health insurances.
Please call our office at 713.223.4466 to verify your insurance eligibility and benefits information.

Cancellations

We ask patients to cancel their appointment within 24 hours. Failure to do so; will result in an inconvenience for you and other patients. A $15-fee may apply.

Payment Policy

Payment for all services is expected at the time of visit. We accept cash, VISA, MasterCard, Discover, American Express, and Care Credit. No personal or business checks are accepted. Payment plan arrangements are available. Secure Online Payments are available, click here.

Office Facts

Examination Rooom



Waiting Area



Laboratory



Triage



Eye Exam Service



Waiting Area



Bone Density Room



Check Out Area



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